A new member, Ken, asked me to post this message from him:
I sent an email to the factory, just before going to this forum, asking where I could purchase, with a few other concerns. About a week later on a Saturday morning who should call me at home? Eric. He was very pleasant to speak with and apologized for not answering sooner. He answered all of my questions very straight forward and even volunteered some things for the future. He did not project a snobby attitude and spoke matter of fact very “down to earth” with me. The way things seem to be going in this day and time it is very heartening to get this kind of feedback from a business owner. From the feeling I got I felt I couldn’t go wrong so I went right out to the dealer he gave me and ordered my R9S.
-Ken