Joining the club

[BillinPittsburgh]

Mike and George,

Thanks for your comments.  I definitely appreciate the advice about ammo that works.

At this point, I am convinced that it is a magazine problem, but will speak to Rohrbaugh tomorrow.

[R9SCarry]

Sorry not been in for a while.

Sorry Bill to hear of further hassles - and just hope you can get some useful feedback from Deer Park.  There has to be something not right somewhere to get those problems.

[capt.koolaid]

Sorry to hear of the problems Bill. One thing this does confirm however is that problematic pups come up all over regardless of who gets them in or what model/vintage they are. Im glad i got my "reconditioned" pup at a savings! If id spent over a grand and or bit the bullet an bought a brand new stealth and had these issues id be fit to be tied! My old purple reconditioned pup with sanford and son floorplate doesnt seem like such a downer to me now.

Anybody have any old nyclads layin around? That coated tip may improve feeding...Just a hypothisis.

[BillinPittsburgh]

Called Rohrbaugh today, and was told to send the gun back so they can diagnose the problem.

While that response was predictable, one thing was surprising:  I was told not to clean the gun if it hadn't been cleaned already.  I didn't think that most gun makers would want to mess around with a dirty gun, so I had cleaned it, not realizing that seeing the gun in that condition might provide information.

In my case, it won't make a difference.  The malfunctions occurred at the same rate during the last magazine as during the first.

[capt.koolaid]

Bill, Make sure your clear about that in your letter of explanation and enclose the magazine/s. Reason being bros R and many other manufactures often get back FILTHY guns and often if the company cleans the gun and the problem doesnt surface its chalked up to just another dirty gun. While I know this is frustrating to you, it is a good way to ensure a "false diagnosis" is not levied. All too often the only issues with a malfuction ARE dirty guns or limpwristing. Sometimes, It becomes habit forming to "paint with that broad brush" when in reality thier is something wrong with the GUN not the shooter or cleaning habits. But, sometimes when repeated operator errors are noted, the next guy is often stereo typed with the same "issues".

[BillinPittsburgh]

Everything is explained in the letter.  You are right, if they got back a dirty gun without specifically asking for it, that would be a good assumption.

In my case, the gun had already been cleaned and lubed before I found out they wanted it dirty.

[jarcher]

Any update on this?

[BillinPittsburgh]

Still no news.

[BillinPittsburgh]

Heard from Karl today.

He found some issues with my gun, which he fixed.  He was able to put 60 rounds through the gun without problems.  It is being returned to me shortly.

I was impressed with the speed with which they addressed the problem and the apparent attention to detail that came through in the phone call.

[Richard S]

Bill:

All of that sounds good.  I have always found Rohrbaugh's customer service to be excellent.  

Good luck!

[jarcher]

Glad to hear that.  Can't wait to hear how it works for you.

[theirishguard]

Bill, that sounds great, I'm sorry you got the one without the magic dust.  Tom

[R9SCarry]

Most encouraging Bill - fingers crossed your pup comes back in great health!

[riffraff]

This is good news!  Excellent customer service will go a long way toward building a good reputation for the R Bros and their guns.

Mike