The Rohrbaugh Forum

Rohrbaugh Products and Accessories => Gunsmithing or Modifications for your Rohrbaugh => Topic started by: firewalker on December 03, 2008, 09:25:53 PM

Title: Got my pup back from factory today
Post by: firewalker on December 03, 2008, 09:25:53 PM
             I purchased a older model farmingdale, 5XX . Well it had to go back to the factory for work. I am very pleased with the support that Rohrbaugh gives his customers. They were a delight to deal with and i even got to speak to Mr Rohrbaugh explainging what he was willing to fix to make my pup right again :). With a company that stands behind its products it is well worth the extra $ we pay for one of his masterpieces. Now i have my Pup back he wont leave my side again. Thanks again for great service.



Frederick Haring ;D
Title: Re: Got my pup back from factory today
Post by: CaptBW on December 04, 2008, 02:07:52 AM
All is well that ends well.
Title: Re: Got my pup back from factory today
Post by: Richard S on December 04, 2008, 02:21:27 PM
firewalker:

Rohrbaugh Customer Service is as good as it gets -- just like their pistols.  8)  And congratulations on scoring that early-edition R9.
Title: Re: Got my pup back from factory today
Post by: jokerdev on May 29, 2009, 09:08:19 AM
What was wrong with it that needed fixing?
Title: Re: Got my pup back from factory today
Post by: Wheedum on May 29, 2009, 11:18:59 AM
I second the customer service comments.  They are as good as it gets.  Congrats!
Title: Re: Got my pup back from factory today
Post by: ACP on May 30, 2009, 09:03:23 AM
I recently purchased an older R9 R8XX and sent in the paperwork asking factory to stand by a gun that had never been fired. This is good news for me in the event I have trouble with it down the road.

I echo sentiments expressed as to first rate Rohrbaugh customer service. R9 owners pay a lot of money for the pistol and (thus) join an elite cadre celebrated in this forum.

Ditto question above: What was wrong with it?
Title: Re: Got my pup back from factory today
Post by: theirishguard on May 30, 2009, 01:29:59 PM
another good report on Rohrbaugh's customer service.  Tom
Title: Re: Got my pup back from factory today
Post by: kjtrains on May 30, 2009, 02:57:36 PM
Quote
            I purchased a older model farmingdale, 5XX . Well it had to go back to the factory for work. I am very pleased with the support that Rohrbaugh gives his customers. They were a delight to deal with and i even got to speak to Mr Rohrbaugh explainging what he was willing to fix to make my pup right again :). With a company that stands behind its products it is well worth the extra $ we pay for one of his masterpieces. Now i have my Pup back he wont leave my side again. Thanks again for great service.



Frederick Haring ;D


I think firewalker has left the building!  Great comments on customer service, though.   :)    :)
Title: Re: Got my pup back from factory today
Post by: Savior_6 on July 18, 2009, 05:27:35 AM
Quote
I echo sentiments expressed as to first rate Rohrbaugh customer service. R9 owners pay a lot of money for the pistol and (thus) join an elite cadre celebrated in this forum.

I second that because that is how I felt from the start of Rohrbaugh ownership. And I'm here to let you know that if any of you have any doubts about those early Rohrbaughs, let me know. I'll take them of your worrie-some hands at a reduced cost. ;D
JKD, I couldn't do that to the brotherhood and would expect not one of you Pup owners to give in to lesser offers.