The Rohrbaugh Forum

Rohrbaugh Products and Accessories => Rohrbaugh R9 (all variations) => Topic started by: hoserack on February 21, 2021, 09:29:40 PM

Title: Stainless grip screws
Post by: hoserack on February 21, 2021, 09:29:40 PM
Does anyone know where I can get a new set of stainless grip screws for my R9/
Any help would be appreciated.
Thank
Title: Re: Stainless grip screws
Post by: backupr9 on February 22, 2021, 11:40:48 AM
See if Williams still has parts:

With regard to warranty service on existing Rohrbaugh pistols:


Frist, he apologized for the delay in getting the warranty service up and going.  He said that he worked hard to find the right place to outsource the repairs.  Remington did not want an "armorer" level service to swap parts--they wanted a true gunsmithing operation.  Williams was interested, but wanted to do some homework on the gun before agreeing to take on the responsibility.  Ultimately, they accepted, of course.  He felt like his main job was to get a quality system in place, not to rush the process.

Dan assures me that Williams has a large supply of parts.  He described it as four pallets of parts.  He is confident that they will be able to fully service warrantied pistols for "years" to come.  He also stated that the guns run very well, and he doesn't expect an onslaught of claims.   He did not say, but he implied, that by the time the parts run out, Remington will be making new versions of the R9. 

I think this is the best assurances we can hope for at this point.  He seemed genuinely concerned that Rohrbaugh customers would be supported and pleased with Remington.


Title: Re: Stainless grip screws
Post by: tracker on February 22, 2021, 11:51:44 AM
Is Williams still providing Rohrbaugh warranty service now that Remington declared bankruptcy?
Title: Re: Stainless grip screws
Post by: backupr9 on February 22, 2021, 04:09:51 PM
Don’t know...doubt it.
Title: Re: Stainless grip screws
Post by: tracker on February 22, 2021, 04:47:26 PM
I just spoke with Williams Gunsight in Michigan at 800 530-9028. The gunsmith extension is 235, but Alex who previously did the Rohrbaugh warranty work is no longer with the company. The person I spoke to said that they are no longer doing warranty work but would do repairs and sell parts if they are available for the Rohrbaugh.
Title: Re: Stainless grip screws
Post by: jetboater on February 22, 2021, 08:10:24 PM
Hoserack—-I don’t have any extra stainless grip screws but I do have extra black ones from some I bought from another member a few years ago.  They are identical to the original ones except they're black

Be glad to send a few to you at no charge if you’d like—-just PM me the address where you’d like them sent.
Title: Re: Stainless grip screws
Post by: PhilZ on February 22, 2021, 08:56:06 PM
I live about 45 minutes from William's. I wonder what they would charge for a complete "parts kit" for an R9 if I walked in. They sold me a silver, gray, and black set of factory R9 aluminum grips that I love. If I make a trip over there, I would take orders for parts. I would only charge USPS rate for shipping.
Title: Re: Stainless grip screws
Post by: PhilZ on February 22, 2021, 08:58:10 PM
I got grip screws from William's for a few dollars, only problem was the $20 shipping and handling.
Title: Re: Stainless grip screws
Post by: boscobarbell on February 22, 2021, 09:45:34 PM
See if Williams still has parts:

With regard to warranty service on existing Rohrbaugh pistols:


Frist, he apologized for the delay in getting the warranty service up and going.  He said that he worked hard to find the right place to outsource the repairs.  Remington did not want an "armorer" level service to swap parts--they wanted a true gunsmithing operation.  Williams was interested, but wanted to do some homework on the gun before agreeing to take on the responsibility.  Ultimately, they accepted, of course.  He felt like his main job was to get a quality system in place, not to rush the process.

Dan assures me that Williams has a large supply of parts.  He described it as four pallets of parts.  He is confident that they will be able to fully service warrantied pistols for "years" to come.  He also stated that the guns run very well, and he doesn't expect an onslaught of claims.   He did not say, but he implied, that by the time the parts run out, Remington will be making new versions of the R9. 

I think this is the best assurances we can hope for at this point.  He seemed genuinely concerned that Rohrbaugh customers would be supported and pleased with Remington.

Wow, that's great news, and very reassuring.
Title: Re: Stainless grip screws
Post by: tracker on February 22, 2021, 11:54:21 PM
Repeat: Williams is not performing Rohrbaugh warranty work.
Title: Re: Stainless grip screws
Post by: backupr9 on February 23, 2021, 08:56:52 AM
The quote I posted is from a thread several years old.
Title: Re: Stainless grip screws
Post by: boscobarbell on February 23, 2021, 02:37:29 PM
Repeat: Williams is not performing Rohrbaugh warranty work.

But they are still performing repairs for a fee?
Title: Re: Stainless grip screws
Post by: tracker on February 23, 2021, 02:47:11 PM
That was the message given to me but you may want to verify with someone in charge there.
Title: Re: Stainless grip screws
Post by: hoserack on February 23, 2021, 08:37:48 PM
Wow!
I wasn't expecting so many replies.
Thanks for the feedback, I'll call to see if they have the stainless screws.
I love my R9, I've been carrying it for years.
Title: Re: Stainless grip screws
Post by: hoserack on February 23, 2021, 08:40:52 PM
Thanks for the offer Jet Boater, I'll take you up on the black screws.
I'll PM you in a minute.
Title: Re: Stainless grip screws
Post by: jetboater on February 24, 2021, 10:55:40 PM
Got your PM—will mail them out in the morning.
Title: Re: Stainless grip screws
Post by: hoserack on February 26, 2021, 09:50:05 PM
I really appreciate it Jet Boater.
Great members on this site!