Author Topic: My Attempt to contact Remington for help  (Read 8615 times)

Offline backupr9

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Re: My Attempt to contact Remington for help
« Reply #15 on: October 15, 2014, 06:04:45 PM »
I think this is a very positive development.  For Remington to only cover warranties  and not produce new R9s would be a sure money loser. The only way that I see them making money on the purchase of Rohrbaugh is to start making products to sell and not just cover warranties on guns already sold. Maybe once they recover from the R51 mess they wil start making the "new" R9.....R as in Remington.

+1
"Those who would sacrifice a little freedom for a little order, will lose both, and deserve neither." 
Thomas Jefferson

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Offline MaddogR9

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UPDATE Re: My Attempt to contact Remington for help
« Reply #16 on: November 07, 2014, 06:27:16 AM »
Update:   I finally have the part I needed. Williams Gunsight was great!!!!  After calling late last week, a gunsmith called me back early this week, walked thru my needs, and handled it.  My safe queen is back whole and my daily carry has its own parts again. 

It all came together this week, to make it even better I was able to purchased another R9 of the same vintage as my orginal....it's been a good week.  I really appreciate Williams Gunsight's friendliness and effort.

Thanks to JoshA, DDGator, and everyone for your help!

Matt
« Last Edit: November 07, 2014, 06:29:43 AM by MaddogR9 »

Offline backupr9

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Re: My Attempt to contact Remington for help
« Reply #17 on: November 07, 2014, 07:15:58 AM »
Looks like we are back in business!  Glad things worked out for you.
"Those who would sacrifice a little freedom for a little order, will lose both, and deserve neither." 
Thomas Jefferson

Endur Fortis

Offline 72AV8R

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Re: My Attempt to contact Remington for help
« Reply #18 on: November 07, 2014, 07:42:48 AM »
Finally, some good news!  Just curious, was the part covered by the warranty?

Offline DDGator

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Re: My Attempt to contact Remington for help
« Reply #19 on: November 07, 2014, 10:05:26 AM »

And well before Thanksgiving!   ;)
Duane (DDGator)
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E-mail: Admin-at-RohrbaughForum.com

Offline JoshA

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Re: UPDATE Re: My Attempt to contact Remington for help
« Reply #20 on: November 07, 2014, 12:34:44 PM »
Update:   I finally have the part I needed. Williams Gunsight was great!!!!  After calling late last week, a gunsmith called me back early this week, walked thru my needs, and handled it.  My safe queen is back whole and my daily carry has its own parts again. 

It all came together this week, to make it even better I was able to purchased another R9 of the same vintage as my orginal....it's been a good week.  I really appreciate Williams Gunsight's friendliness and effort.

Thanks to JoshA, DDGator, and everyone for your help!

Matt



Glad it's coming together! Glad you are up and running Maddog.

Do you have a name and number we should save in our contacts?

Thanks for the update.

I will post how things go for my warranty repair. I know "duh", right Duane? :)
« Last Edit: November 07, 2014, 10:28:15 PM by JoshA »
War is an ugly thing, but not the ugliest of things. The decayed and degraded state of moral and patriotic feeling which thinks that nothing is worth war is much worse.

John Stuart Mill
English economist & philosopher (1806 - 1873)

Offline DDGator

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Re: UPDATE Re: My Attempt to contact Remington for help
« Reply #21 on: November 07, 2014, 12:57:51 PM »
I will post how things go for my warranty repair (I know "duh", right Duane? :)

I have no doubts.   ;)
Duane (DDGator)
Rohrbaugh Forum Administrator
E-mail: Admin-at-RohrbaughForum.com

Offline MaddogR9

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Re: My Attempt to contact Remington for help
« Reply #22 on: November 08, 2014, 09:18:18 PM »
My issue was not warranty.... And they were not really expecting to just sell parts that they had received...they are planning on warranty and service work is my read on it. They were very gracious on selling me the small part I needed and did not try to take advantage of my need.  In fact they had to figure how to price it and I think they were very fair.  I spoke to Kevin initially as he was the one who knew the situation best while they were still setting up. He put me in contact with a gunsmith; I believe the gunsmith who called me was Alex.. The contact info is as I posted previous!... The phone number is (800) 530-9028. A nice lady called me to expedite my shipment; her named was Tracy and she called me from (810) 653-2131.

Sorry for the delay getting back to you guys...

Matt
« Last Edit: November 11, 2014, 10:35:44 AM by MaddogR9 »

Offline JoshA

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Re: My Attempt to contact Remington for help
« Reply #23 on: November 08, 2014, 11:54:59 PM »
Thanks Matt!
War is an ugly thing, but not the ugliest of things. The decayed and degraded state of moral and patriotic feeling which thinks that nothing is worth war is much worse.

John Stuart Mill
English economist & philosopher (1806 - 1873)

Offline Marcion333

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Re: My Attempt to contact Remington for help
« Reply #24 on: December 17, 2014, 12:09:58 PM »
thanks to all for sharing the information you posted.