>>Skyhook...
I did not mention before but will now... Two of the three guns I recently shipped back to their respective factories were my R9s...!!
I don't want to go into a whole lot of detail now, but I will say the following about the problems with my two R9s...
Both of my guns suddenly started doing the FTF thing, on either the first or third shots (go figure??), and only with the regular diet of Hollow Points (.115g GDHP)...round ball ammo still fed fine...! I have cleaned and lubed the guns religiously, as per instructions. I have and have used seven different magazines. Then strangely...after sitting in my safe for almost four months un touched - I tried GDHP in both guns one more time before shipping...and now they seem to cycle better, although not perfectly = not enough confidence that I would carry them to save my life.
One of my guns was a very early version purchased used now having about 500 rounds through it. The other is a new gun built this past Spring and has less than 100 rounds through it.
I don't know if the FTF problem is related or not but my older gun has developed a gouge in the frame (where the back of barrel hits during cycle?) and some wear on the rails. The newer gun has just the beginnings of such wear.
I spoke to Karl about this many weeks ago and he seemed to think the frames needed some modification (going from memory) and would be fine (no more FTF). Quite frankly, although I was glad to hear that Karl thought he could fix the guns, I was quite depressed to hear this news (guns broke/need fixing), which is why I haven't dealt with them until just recently. And being depressed about my R9s is one reason why I haven't been so active on this forum for some months = all my problems, not Rohrbaughs.
So now I too begin waiting, and in time I guess I'll see if the R9 is a gun I will keep for self defense, or not. I hope so, and I have no reason to expect otherwise based on my prior experience with the company. And as someone already pointed out today - $1000 is a lot to spend on a gun, and as a self defense tool you EXPECT it to work just fine.
So you see, Skyhook...it seems I DO have the same/similar issues as you on my two, $1000 guns. I have no idea when I will see or hear from Karl, Eric, or Maria next, but certainly not until Karl gets a chance to look at and work on the two problems I described - FTF and frame wear...and probably not until he has already fixed your gun! I may not hear anything until they are repaired and sent back to me...and I expect nothing more. Granted, if in a month or so I haven't heard anything I will probably give Maria a call...but a week...?? I just don't see that being necessarily a reasonable expectation.
If our R9s were Colts - would you expect to be hearing from the company within a week or seeing it fixed by then? Much less hearing back from the company president? I wouldn't/don't. As much as I too WISH that was how things worked everywhere...I just can't see/expect that from folks - not even the R-Bros...TW<<